I am based in Harrogate, North Yorkshire, but as my business operates entirely online, I can assist clients throughout the UK. For those who are local to the Harrogate area, I am also happy to arrange in-person meetings if preferred, offering a more personal touch alongside the convenience of online service.

At Vacays by the C, I look closely at the airport layout, cabin lighting, and hotel environments to manage sensory needs. I balance your itinerary with dedicated "recharge" days so your family can travel without getting overwhelmed.

Yes, I specialize in accessible travel planning. Drawing from personal experience managing Crohn's Disease, I carefully vet every hotel and transport connection for emergency comfort, dietary adjustments, and accessibility.

We can communicate in whichever way suits you best. Whether you prefer a phone call, email, WhatsApp message, or video consultation, I am happy to work with your preferred method of contact. For clients local to Harrogate and the surrounding areas, I can also arrange face-to-face meetings if desired, providing a more personal and tailored service.

My planning, booking, and advocacy services are 100% free to you. I’m compensated directly by the suppliers, meaning you get a dedicated travel partner for the exact same price (or less!) as booking online.

You can reach me via my contact information page. I aim to respond to all enquiries promptly.

While specific hours may vary, I strive to be available to assist you with your travel plans. Please check my contact information page for the best ways to get in touch.

I offer a comprehensive range of travel services, from planning and booking to providing expert advice and ongoing support for your holidays and cruises.

Yes, as a certified travel agent, I leverage my expertise and supplier relationships to secure the best possible deals and value for your holiday. I may not be able to get you the "cheapest" possible price but I strive knowing I can get you the best value for your money. I am also able to price match on many holidays.

I offer a 100% free service to you, with certified expertise in specific areas like Virgin Voyages and Royal Caribbean. I ensure zero hidden fees and provide complete, upfront pricing. I also have knowledge regarding neurodivergent needs and medical necessities.

Choosing Vacays by the C means you benefit from personalized service, expert knowledge, and significant savings, all at no extra cost to you. I act as your dedicated advocate throughout the booking process and beyond. And by choosing Vacays by the C you are also helping a small business to grow rather than adding revenue to big corporate companies. And I value all your support.

My quotes include the real essentials—like port taxes, transfers, or specific luggage allowance so the price you see is the actual price you pay. Online prices often lack these crucial details, leading to unexpected costs later.

Using a travel agent provides expert knowledge, saves you time and stress, offers access to exclusive deals, and provides crucial support should any issues arise before or during your trip.

As your travel advocate, I am here to manage these situations. I will work with suppliers to rearrange your travel plans and find the best solutions for you.

Yes, you can secure many of your dream holidays or cruises with just a deposit, and a flexible payment schedule tailored to suit you until the final balance is due.

Absolutely. Booking through me means your packages are fully protected under standard financial protections like the ATOL scheme (Where flights are included) and TTA, ensuring your hard-earned money is completely secure.

A travel agent is a professional who assists individuals and groups in planning and purchasing travel. We use our expertise to find the best options, handle bookings, and provide support, ensuring a seamless travel experience.

While specific terms and conditions apply to each booking, I always advise clients to review their booking details carefully. If you have concerns, please contact me directly to discuss your options.

Yes. As a member of Independent Travel Experts (ITE), part of The Travel Network Group (TTNG), all bookings benefit from TTA financial protection, with ATOL protection where applicable. This means you can book with confidence knowing your holiday and money are protected. Most travel suppliers will operate under their own ABTA license to ensure full financial protection.